I called GeekAvailable.com yet again to-day, after the time at which they had previously indicated that they received parts, and asked them for the status of my computer. I was again told that they were trying to get a tracking number from the supplier of the needed part.

I asked them at what time they would close to-morrow, and was told that they would close at 15:00. I said that I would come to-morrow to pick-up my computer, as this has gone on too long.

I think that it's remarkable that a business would be so amateurish as to utterly alienate a customer to try to avoid replacing an relatively inexpensive part gone astray. GeekAvailable.com has already lost the cost of that part! Now they've additionally lost the profit associated with ordering a new part and installing it for me.

Tags: computers, Geek Available, GeekAvailable, Laptop Repair San Diego, Rodrigo Pereira

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